We want you to be happy with your order. Please contact us within 14 days of receiving your package if there is a problem.
We accept refund or replacement requests for:
- Wrong items received
- Items damaged during shipping
- Quality problems
Please send us your order number and clear photos or a short video of the problem to liuxiaoyan6868@gmail.com or WhatsApp +852 5798 1399.
Unopened and unused sets may be returned within 14 days of delivery. The buyer pays the return shipping cost, unless the item is wrong or defective.
Opened or used gel polish cannot be returned, unless it has a quality problem.
Customs duties and import taxes are the buyer’s responsibility and are not refundable.
Approved refunds are returned to your original payment method.